Returns & Exchanges
We want you to love every item you purchase from Rise & Fall, which is why we offer a hassle-free 30-day return policy for all unused products in their original packaging. Whether you need a different size or a full refund, our team is dedicated to ensuring a smooth and transparent process.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Package Your Items
Place the items in their original packaging with all tags attached, ensuring the products are in 'as new' condition to qualify for a refund.
Ship It Back
Print the prepaid shipping label provided via the portal and drop your package off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned items, we will process your refund or ship your exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing